Contact Information:
If you wish to contact us by phone, please call us toll free at between 9:00 am - 5:00 pm EST.
All emails are promptly answered each day from 9:00 am - 5:00 pm EST.
65 Highland Circle
Blue Ridge, GA 30513
Esagefinejewelry@aol.comDomestic Shipping Information:
All items ship within the united states via USPS Priority Mail with full insurance and signature required delivery confirmation, for a flat rate of $10.00. Overnight Delivery is also available within the usa for an additional charge.
International Shipping Information:
All international packages are sent via insured USPS International Express Mail which includes a tracking number and signature required delivery confirmation. Shipping anywhere outside of the USA is a flat rate of $25.00. Express Mail usually takes approximately 10 business days to be delivered anywhere in the world.
Refund, Returns and Cancellation Policies:
100% customer satisfaction is our top priority. If you are not satisfied with your item for any reason, you can return it within 7 days of receipt. All returns must include a return authorization number, email us before you ship a return for a RA#. Any return without a RA# will not be accepted. Returns must include original packing and item must be not be worn, altered or damaged in anyway. The item must be shipped with full insurance and signature required delivery confirmation. All returns are subject to a 15% restocking fee. Shipping charges are not refundable.